Blizzard Account Administration EU -- Temporary Account Suspension PHAAZE... DIO!!!

Greetings,

We are writing to inform you that, unfortunately, we have had to place a warning on your World of Warcraft account and temporarily suspend it:

Account Name: *****
Type of Violation: Spam Reporting (Trade Chat Channel)
Consequences for Account: Account Suspension for 3 days (72 hours), Password Reset and warning placed on the account

It is with regret that we take this type of action, but it is in the best interests of the World of Warcraft community as a whole, and for the integrity of the game. After your suspension has expired, you will be able to access the World of Warcraft servers again.

Please note that should any further violations of our Rules and Policies occur, this incident will be taken into consideration when determining the consequences to your account. This could include further warnings, account suspension or account termination. Should your account be found to be used in conjunction with third party software on another occasion, the account will be permanently closed.

Should you believe someone other than yourself has committed a violation while using this account, the sanction would still apply, as our action is taken against the account, not the individual.

When running World of Warcraft, please close any non authorised programs that run in at the same time that may interfere with the game. For more information regarding account security, please visit the following forum post:
http://forums.wow-europe.com/thread.html?topicId=35983697&sid=1

To protect the account’s security, we have also reset your password and issued you with a computer generated one, which you will receive in a separate e-mail. You will be able to change this password at your leisure, using the Account Management feature on our web site, located at: http://www.wow-europe.com/en/

Your password will be sent from NOREPLYEU@BLIZZARD.COM. If you do not receive it after one hour, please add this address to your email address list so that it is not rejected by any spam filter you are using. You can then use the request password feature found at: https://www.wow-europe.com/login-support/ in order to retrieve your password, if the email address registered to your account is correct and you can remember the secret question and answer. If this fails, do not hesitate to contact us via our webform (http://www.wow-europe.com/support/securitywebform/securitywebform.html?lan=en), and we will issue you another password.

Please do not disclose your new password to anyone, including Blizzard staff, or change it back to one of your previous passwords as this could result in your account becoming compromised.

As a precautionary measure we have also removed your recurring subscription details from the account; if you wish to continue your subscription you will need contact our billing department, via our webform: http://www.wow-europe.com/support/webform/billingDefault.html?lan=en or by phone http://www.wow-europe.com/en/support/accountbilling.html

We strongly suggest you review our current Rules and Policies to avoid further action in the future, they can be found at:
http://www.wow-europe.com/en/policy/

Regards,

Account Administration Team
Blizzard Entertainment Europe
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O W N E D

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